About Us
I have lived in East Tennessee ever since I got out of the military with my wife and four kids. As a family-run business, we cherish our community, state, and country. Our dedication to serving our neighbors is at the heart of everything we do. To stay at the forefront of the insurance industry, we are constantly training and educating ourselves.
Our core values are directness, compassion, and transparency. I was motivated to start my own insurance agency because I knew there was a better way to provide people with the service they deserve. We believe in giving clients the respect and attention they are due, ensuring they feel valued and understood.
Building trust with our clients is paramount. We focus on educating our customers, helping them understand all their options so they can make informed decisions without pressure. Our approach is centered on open, two-way conversations that ensure there are no surprises. While insurance can be purchased online or through various outlets, only a local agent can offer the expert, personalized advice that comes from understanding the community.
We aim to provide an exceptional customer experience through interactive and educational conversations. Each client is unique, with different communication styles and cultural backgrounds. We strive to be inclusive and adaptable, ensuring that all our clients feel welcomed and understood.
We are passionate about supporting local schools, the University of Tennessee, and various veteran organizations. Our commitment to these causes reflects our dedication to giving back to the community that supports us.
Our short-term and long-term goals are to make you feel like part of our family and to protect your family as if it were our own. We aspire to create lasting relationships based on trust, care, and personalized service, ensuring your peace of mind now and in the future.